What to know about backup internet in Goodyear
Loop 303 work along Cotton Lane runs for about four years
ADOT's $613 million Loop 303 extension from Van Buren Street south to MC 85 started June 15, 2026 and will take about four years, mostly along Cotton Lane. Expect overnight and weekend lane closures and cross-street closures up to 60 days. ADOT says access to businesses will be maintained.
Cotton Lane is also being rebuilt by the city
The city is reconstructing and widening Cotton Lane from Estrella Parkway to south of the Gila River bridge. Construction runs September 2026 through April 2027, Monday to Friday, 5:30 a.m. to 3 p.m.
Contractors must find buried lines first, and cuts still happen
Arizona law bars digging in a public street, alley, right-of-way or utility easement until the contractor has found where underground facilities run, and operators must mark them within two working days. Arizona 811 is the one-call center. A marked line can still get hit.
Source: A.R.S. § 40-360.22
Storms and power add other ways to lose service
The NWS defines monsoon season as June 15 through September 30, a regional definition rather than a Goodyear one. APS holds the city's electric franchise (confirm for your address). Its outage map and reporting page is worth bookmarking.
What backup internet is
A backup connection is a second internet line on a different technology, so one failure doesn't take out both. Your main line is usually cable or fiber in the ground. The backup is wireless, either a 5G cellular connection or a Starlink dish. A failover router watches the main line, moves your traffic to the backup within seconds when it fails, and moves it back when the line returns.
Starlink or 5G
5G needs a cellular signal at your building, so we test the signal on the spot before choosing it. The hardware is small and quick to install, and it fits most shops and restaurants. Starlink needs a clear view of the sky, which makes it a better fit for warehouses and larger sites with open roofs. Some businesses run both.
What stays online
A backup line isn't a full copy of your main line, so we decide with you which devices ride on it. The smaller connection then goes where it matters.
- Card readers and point-of-sale, so you can keep taking payments.
- Phones, if they run as VoIP.
- Security cameras' remote viewing, or at least alerts.
- Door access cloud management.
- Guest WiFi and streaming TVs usually stay off the backup.
Road work and your buried line
Fiber usually reaches a building through buried conduit. Cox Business and Quantum Fiber both list fiber service in Goodyear, and a cut anywhere along that route can take it down, whether the damage is outside your door or a mile away. A wireless backup doesn't share the path, which is the whole point.
The city's repaving plan, including the Estrella Parkway overlay between McDowell Road and Van Buren Street that was scheduled for Sept. 14 to Nov. 4, 2026, is surface work and not a schedule of utility cuts.
How an install goes
- We check your router, your cable and the signal at your roof or window.
- You choose 5G, Starlink or both, and we pick the failover router.
- We mount the antenna or dish, run the cable and set up the router.
- Then we unplug the main line with you watching, and leave a short written note on what fails over.
- Service continues Monday to Friday, 8 AM to 5 PM.
Often paired with
A backup line protects business phone systems, security cameras and your WiFi whenever the main line is down. The full list for the city is on Enzo in Goodyear.