What to know about backup internet in Avondale
Freeway and street work around Avondale
ADOT is rebuilding the Loop 101 and I-10 system interchange, with construction that began in mid-May 2026 and takes about three years. Eastbound I-10 lanes between Avondale Boulevard and 75th Avenue were narrowed overnight November 4 to 6, 2026. ADOT is also building a new Loop 303 segment next door in Goodyear, expected to take about four years. Heavy work near buried utilities is how lines get hit.
City projects put crews in the street
The capital plan puts crews in Avondale streets for years: Dysart Road and McDowell Road intersection work (2025 to 2028), Avondale Boulevard and MC 85 intersection improvements (2025 to 2028), Old Town roadway and pedestrian work (fiscal years 2025 to 2027) and a $30,000,000 Pavement Management Program (2027 to 2030). It also lists a Communication Conduit and Fiber Backbone Program for 2027 to 2030. Schedules in the plan can move.
Source: City of Avondale, 2025 Transportation Plan Update, Table 2.1
Old Town streets were torn up this year
Western Avenue and Central Avenue in Old Town were reconstructed in 2026, including a full closure September 12 to 14. That work is finished, but it shows how often crews are in the ground here. ADOT says State Route 30 will also cross Avondale, with the Dysart Road to 97th Avenue segment starting in fiscal year 2029, though the schedule is approximate and subject to change.
Source: City of Avondale
Monsoon outages, and calling 811 before digging
The City says power outages are common during monsoon season, mid-June through the end of September, and Avondale has both SRP and APS customers. Arizona law requires contacting Arizona 811 at least two full working days before digging. A dig-in still happens when someone skips the call or the marks are old.
Source: Arizona 811
How failover works
A failover router has two or more internet inputs and keeps checking the main line. When the main line stops passing traffic, the router moves your network to the backup within seconds, then returns to the main line when it recovers.
Registers, phones, cameras and WiFi keep their addresses, so staff see nothing change. On install day we unplug your main line to prove the switchover works.
Starlink or 5G
Either one works as a backup, and both fail differently from a buried cable, which is the point.
- Starlink needs a clear view of the sky and a mount on the roof or a pole. It suits sites with open sky and a need for steady speed.
- 5G cellular needs only a good signal and an antenna, and can be installed indoors or in a window. It suits sites with shaded roofs or quick installs.
- Some sites use both, with the router choosing between them.
- Either way, backup plans carry a monthly service cost and data limits that you should compare before you buy.
What the backup should carry
The backup line can be slower than the main one, so decide what has to stay up: card payments, the phone system, ordering and kitchen displays, cameras, and cloud management for door access. Guest WiFi and streaming can wait.
Router rules give that critical traffic priority and keep heavy use, like video streaming, from eating the backup.
Power matters as much as the line
A backup line does nothing if the router has no power, so the router, modem and switch go on a battery backup. In a monsoon outage that keeps card payments and phones running for a while. For outage updates, SRP lists its outage line at (602) 236-8888.
Installing the second line
- Check the equipment room, the roof and the sky view.
- Write down the main line, the backup, the router and what each one carries.
- Mount the antenna, run the cable and set up the failover router.
- Unplug the main line and watch the switch happen.
- Show your team what a failover looks like. We service the system Monday to Friday, 8 AM to 5 PM.
Often paired with
The systems that go dark first are business WiFi, security cameras and business phone systems, and they are the ones a backup line protects. Call (602) 769-7992 to talk through your site, or see Enzo in Avondale.
